Using business simulations, case study exercises and on-the-job instruction, we train our clients' people in our philosophy and approach. They then apply the concepts and tools learned from real-life situations in projects facilitated by our consultants. Next, select client personnel take on the role of the consultant by conducting further analysis, facilitating workshops, coordinating improvement initiatives, calculating results and following up on projects. In this stage we act as personal coaches. We phase out when the process is self-sustainable. In order to reduce clients' development costs, we provide all training materials and tools which have been used throughout our involvement. We even send future updates. There is complete knowledge transfer.